Client-Partner Job Description / Commission basis
Vista Interactive Client-Partners are Web Marketing Consultants who work in partnership with clients, advising them how to create and maintain their website content in order to meet their business objectives.
Client-Partners work to discover the remarkable qualities of the customer, their products and services and help the customer to share those through web technology.
Client-Partners are involved in a variety of activities, including sales, marketing, project management, client relationship management and they are responsible for all face to face work with the customer including user training and feedback
» Typical activities
Client-Partners tasks will usually involve:
- meeting with clients to determine requirements;
- working with clients to define the scope of a project, the resources needed and the decision process;
- closing sales;
- traveling to customer sites;
- planning appointments and the resources needed;
- asking questions to clarify a client's needs, understanding their products and services and how these are beneficial to their customers and discovering the trust building qualities of the client's business - learning what is remarkable about the business;
- developing meaningful website content in customer focused language that communicates what is remarkable about the business;
- asking questions to discover the desired actions and responses that the business wants their website visitors to take;
- helping the customer to select templates that reflect their business image;
- training customers how to edit and update their content;
- optionally training other consultants;
- identifying potential clients and building and maintaining contacts.
» Training and skills development
Vista Interactive will provide training and encourage regular reading/learning for Client-Partners in the following areas:
- Intro to VI - bigger purpose, company values, products and services
- Sales (Mahan/FranklinCovey, Lets Get Real)
- Niche Marketing (Seth Godin, Purple cow - creating the remarkable)
- Purposeful design (Seth Godin, Big Red Fez - creating websites with a purpose/call to action)
- TYPO3 editing
- Basic design principles
- Presentation skills
- Vista Interactive internal systems, CRM, invoicing and payments
- Any other skills that may be required as identified
» Commission structure
Vista Interactive contracts work to the Client-Partners on a commission basis. The Client-Partner can expect to earn income from sales and consultancy work as follows:
Product | Retail Price (excluding KDV) | Client Partner Earnings |
EkspressWeb | 249 USD | 100 USD |
ProWeb | 999 USD | 10 % for referral |
ProWebPlus | 1999 USD (Depends on scope) | 10 % for referral |
Hosting Products | See price list | 10 % |
Hosting Products are typically recurring sales and so Client-Partners are encouraged to maintain relationships with customers for the long term.
» Payments
Vista Interactive will pay Client-Partners their commissions by bank transfer on the 1st working day of the month following payment by the client in full to Vista Interactive.
- Client-Partners must provide current bank account details to Vista Interactive.
- Client-Partners will need to submit appropriate documents for payment.
- Client-Partners are responsible for their own taxes and expenses related to commission payments.
» Terms and Conditions of Contract
- Client-Partners are expected to uphold the values of Vista Interactive and professionally represent the company.
- Client-Partners agree to not compete with Vista Interactive. Client-Partners intending to sell similar products or services must first get approval from Vista Interactive.
- All financial transactions for sales must go through Vista Interactive. Customers will be invoiced directly by Vista Interactive, so Client-Partners must provide accurate Customer billing and tax information. If a Customer chooses to pay in cash, the full amount must be deposited into Vista Interactive's bank account.
- Client-Partners must submit an activity report after each customer visit.
- Additional terms and conditions as agreed by Vista Interactive and the Client-Partner.
